FAQ - Reports
What are the frequently asked questions about reports in BambooHR?
These FAQs cover report access and setup to help you better understand how reports work in BambooHR.
Table of Contents
- General
- Custom reports
- Standard reports
- Benchmarking reports
General
Custom reports
Custom reports do not include date range functionality because they are designed to pull current data. However, you can use the Filter option in the custom report builder to narrow results. The Sort option also lets you organize data by date, making it easier to manage or remove rows after exporting the report.
This usually happens when the report pulls from a standard table rather than a historical table. Standard tables can include multiple active rows (entries) at once, while historical tables track one active row per employee at a time. Because standard tables may contain several active rows, the system displays all applicable rows. As a result, you may see duplicate rows that include alternate values for those columns.
For more information, you can review this help guide: Standard vs. Historical Tables.
You can create a custom report that includes the Employee ID (EEID) for all employees. Follow these steps:
- Go to Reports > New Custom Reports.
- Click +New Report.
- Enter a name for the report.
- Open the Fields option and scroll down to the Calculated section.
- Within the Calculated section, select EEID. You can also include the Employee # field if needed.
- Save the report.
The Job Level and Pay Band fields are available in the custom report builder. You can find them in the Calculated section when choosing fields for your report.
At this time, summarization fields from custom tables cannot be pulled directly into custom reports.
Standard reports
No. Standard reports are not editable in BambooHR. These reports are built into the system and reference specific fields that are not customizable. If you need to include additional information, you can create a custom report with the fields you want to meet your specific data needs.
Currently, there is not a way to pull all of that data into a single report in BambooHR. However, you can run two reports and combine them in an external program such as Excel.
Here’s how:
- Export the Headcount report from the first day of the date range.
- Export the Additions and Terminations report with a date range spanning the rest of the period you want to include.
- Combine both reports in an external program to create a list of all employees who were active at any point during the year.
Benchmarking reports
If you are on the Core or Pro package, you can view benchmarking data for the Employee Turnover Report. Our Elite package includes access to additional benchmarking reports across BambooHR.
The Show Benchmark toggle in your Employee Turnover Report allows you to compare your company’s turnover trends with industry averages. This feature helps identify whether your company’s turnover patterns are company-specific or consistent with broader industry trends.
The Show Benchmark toggle is available only to Account Owners and Full Admins. When enabled, the report updates to show a chart that displays turnover trends for the past 12 months. The green line represents your company’s turnover rate, and the gray line represents the average turnover rate across peer companies.
By default, the chart compares your company to all companies in the dataset, but you can filter the data by industry, company size, and location to refine your comparison.
If you are the Account Owner or a Full Admin, you can submit an opt-out request to our Customer Support team. Support will trigger the request, which requires confirmation from within your account. After you log in, you will see a pop-up modal in your account where you can opt your company out of this feature.
After opting out, your company’s data is removed from all benchmarking datasets system-wide. This action also removes access to the Show Benchmark toggle in all benchmarking reports.
Interested in opting back in? If your company has opted out of benchmarking, the Account Owner or a Full Admin can contact our Customer Support team to request reactivation. Once the request is triggered, a pop-up modal appears the next time you log in, allowing you to opt the company back into benchmarking. After opting back in, the Show Benchmark toggle becomes available again, and your company’s data is included in benchmarking results.

