Benchmarking Reports in BambooHR

The benchmarking feature described in this help guide are only available to customers participating in our Elite Early Access program. The Elite Early Access program provides customers the opportunity to preview additional features that our new, upcoming Elite package will include. 

If you are interested in applying, please reach out to our Support team. There is no additional charge to participating in this program. (Please note that having a Pro subscription and being based in the United States is required for applying.) Our team will then review your application and contact you.

Which reports in BambooHR include the benchmarking feature, and how do I utilize it?

Purpose: To provide an overview of the benchmarking feature that will help admins make data-driven decisions on how to maintain or improve a specific area at their company, saving time and money.

Table of Contents

While the benchmarking feature is mostly specific to the Elite package, our Employee Turnover report still offers Core and Pro admins the option to enable benchmarking data regarding employee turnover at their company.

Elite EA features are only accessible to Full Admins and Account Owners.

The following reports have the benchmarking feature, which you can use to understand if trends at your company are typical of companies in the same industry and size as yours. By adding benchmark filters, you can evaluate any differences and determine if changes are needed for improvement.

  • Age Profile report
  • Gender Profile report
  • Employee Turnover report
    • The Employee Turnover report has an additional filter (Elite package only) you can use to narrow down the results by turnover type: Total Turnover, Voluntary, Regrettable, Non-regrettable, and Involuntary.
  • eNPS report
  • Years of Service report

With “Show benchmark” toggled on,* a dialog box will appear at the right of your screen. (You can also click on the gear icon next to "Show benchmark.") Depending on where your company is based, you will have two options to view a comparison in data between your company and peer companies: AI Benchmark Group and Custom Benchmark Group. Please review the following sections to learn more about each option and how to use it.

Each report will show a bar chart with the green bar representing a count and percentage of employees who fall into each subject (age, gender, etc.) group at your company, and the gray bar will show a percentage of employees from peer companies for each subject group. 

*The report will not show benchmarks if you have applied standard filters to the report (e.g., Department, Division, etc.). Once you remove the standard filters, the “Show benchmark” toggle will be available again.

AI-generated benchmark group

This AI option is only available to companies based in the United States. If your company is international-based, you can utilize the Custom Benchmark Group option.

For this option, we use AI to look at all of our customers and group them by similar characteristics like company size, industry, and similar labor markets (based on your company location). 

Once you select AI Benchmark Group, the system will use a weighted average of each of these characteristics to automatically create a peer group of companies similar to your company based on each of these three attributes. There will always be at least five companies included in the peer group.

Have questions about our AI features? Please review AI Security & Compliance FAQ or reach out to our Customer Support team.

Custom benchmark group

Age Profile

All of our customers are associated with a specific industry, and we track the number of employees each company has in BambooHR. Using the Custom Benchmark Group option allows you to set benchmarking filters tailored to your company.

  1. Company Size: Use the slider to select the company size range you want to compare your company against.
  2. Industry: When you select a specific industry, all companies within that industry are included in the peer group. If you select multiple industries, the peer group will include all companies that are assigned to one of those industries. 

Once you select Apply, the system will automatically update the report based on the benchmarking filters you have chosen, displaying data from peer companies that meet the selected criteria.

If you select filters that limit the size to less than five customers, BambooHR will not return any results in order to protect the anonymity of our customers. 

FAQ

  1. How is industry information gathered?
    • Our sales representatives indicate your company's industry at the time of sale from a standardized list of available industries.
  2. How is employee count calculated?
    • An employee is included in the employee count if they have a hire date and do not have a termination date. They are also included if they have a hire date, a termination date, and then a rehire date. The data is calculated on the first day of every month.
  3. Which companies are included in the benchmarking feature?
    • All of our customers' companies are included in the data used for benchmarking unless they have explicitly opted out. If a company opts out of the benchmarking feature, they will no longer have access to the feature in BambooHR. If you wish to opt out, please reach out to our Customer Support team.
  4. How big does the sample size have to be before it will say there is not enough data?
    • At least five companies have to be included in the sample size to show data. If there are not at least five companies for each month, the report will not return any benchmarking data.
  5. What happens to a company’s data when they opt out of the benchmarking feature?
    • Their data will be excluded from all benchmarking data moving forward. It is not removed retroactively but remains anonymous. If you choose to cancel your BambooHR account altogether, your data will be deleted or redacted accordingly.