Applicant Tracking Email Placeholders

How do I add placeholders to an email?

Purpose: Adding placeholders in your email correspondence with candidates helps you streamline your communication process. This help guide will teach you how to use placeholders to add basic information when emailing a candidate.


Create a new email

You can use placeholders, or merge fields, to add basic information to an email message in BambooHR's Applicant Tracking System. You can add placeholders when creating a new message or email template from the following locations:

1. A candidate's profile
2. The candidate overview table
3. Settings

Placeholders

When creating an email message or email template, you will notice a list of available placeholders on the right. You can add a placeholder to your message in two ways:

1. Move your cursor to the correct place in the message and click the appropriate placeholder.

2. Click on the selected placeholder and drag it to the desired place in your message.

Once you add the placeholders to your message, the information for these fields will auto-populate when the message sends. Note that you can personalize the subject line of your message with placeholders.

Do not forget that if the placeholder you are looking for is not available, you can always add whatever you need to the offer letter before sending it to your candidate.

What placeholders are available for Hiring email templates?

Available placeholders include:

  • Candidate - First Name
  • Candidate - Last Name
  • Sender - First Name
  • Sender - Last Name
  • Sender - Phone
  • Sender - Extension
  • Sender - Job Title
  • Hiring Lead - First Name
  • Hiring Lead - Last Name
  • Hiring Lead - Phone Number
  • Hiring Lead - Extension
  • Hiring Lead - Job Title
  • Job Opening Name
  • Job Location
  • Job Department
  • Job Link (links to the job opening on your careers website)