Continue an Email Conversation with a Candidate outside of BambooHR

Can I continue an email conversation with a candidate outside of BambooHR?

Purpose: To give you information on how to continue email conversations with candidates inside the Applicant Tracking System and within your email program and show you how the system stores the history. 

Table of Contents

A candidate's response

When a candidate replies to an email message that originated from BambooHR's Applicant Tracking System, two things happen:

  1. The response posts to the candidate's Emails tab in BambooHR.
  2. The response forwards to the original sender's email address.

Reply to a candidate's response

There are two ways to reply to a candidate's response.

One way that you can reply to a candidate's response is directly from your email client. Choose to respond to the candidate's forwarded email message. Your reply will automatically post to the candidate's Emails tab in BambooHR.

If you prefer to respond from within BambooHR, you can click View this conversation in BambooHR to go back to the Applicant Tracking System.

To reply directly from BambooHR, hover over the message and click on the reply icon.

Type your response and click Send Now. Your reply will post to the candidate's Emails tab.

Reply back and forth as much as you want with the candidate. Whether the email correspondence is directly in BambooHR's Applicant Tracking System or from your email client, you can access the messages in both locations.