Automatic Email Notifications in BambooHR

What are the automatic email notifications in BambooHR?

Purpose: BambooHR sends out automatic email notifications for some features to help remind you of specific items that need completion. This guide will show you a list of all email notifications that automatically send to employees.

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Email notifications from BambooHR come from [email protected].

There are several factors that trigger when an email is sent. If you're not seeing the notification right away, check back in a few hours.

What is the difference between email notifications and email alerts?

Email notifications automatically send through BambooHR based on the feature they are associated with. You must manually set up email alerts in Settings, and you can customize them based on specific information.

Email notifications

The automatic email notifications in BambooHR are listed below. Click on each feature below to see an example of the email notification and additional information on what triggers the notification to send.

BambooHR Feature Email Notification When is the notification sent? Who is the email sent to? What name is displayed for the addressee?
Access Levels New Full Admin User Immediately Admins Preferred Name
Applicant Tracking New Candidate Immediately Hiring Manager Preferred Name
  Adding Collaborators Immediately Employee added as Collaborator Preferred Name
  Application Submitted Confirmation Immediately Candidate First Name
  Offer Letter (Candidate) Immediately Candidate First Name
  Offer Letter Accepted (Candidate and Recruiter) Immediately Candidate and Recruiter First Name
Assessments Self Assessment Notification 30 days, 10 days, 3 days, and 1 day before the assessment is due at 7 AM company timezone Employee Preferred Name
  Manager Assessment Notification 30 days, 10 days, 3 days, and 1 day before the assessment is due at 7 AM company timezone Manager Preferred Name
  Self Assessment Completion Immediately Manager Preferred Name
  Manager Assessment Completion Immediately or 7 AM company timezone if you choose to publish the assessment at a future date Employee Preferred Name
  Time to Review Assessment Questions 10 days before the next review period at 7 AM company timezone Admins Preferred Name
BambooHR Time Tracking Timesheet Due Soon Last day of the pay period at 8 AM employee timezone (some exceptions apply) Employee Preferred Name
  Hours Ready for Approval Midnight after the pay period ends for all employees you are approving for. At least 24 hours before the pay date. Manager Preferred Name
Benefits Benefit Plans Are Up for Renewal 30 days and 10 days before benefit plan expires at 12:01 AM company timezone Admins and custom access level users with access to Settings > Benefits Preferred Name
  Benefits Inbox Notifications The following day after at least one benefits inbox notification is received and incomplete
 		 Admins Preferred Name
 
BambooHR® Benefits Administration Benefits Enrollment Starts Soon 8:15 AM (company timezone) 3 days before the enrollment window begins Employee -
  Ready, Set, Enroll 8:15 AM (company timezone) on the start date of the enrollment window Employee -
  Enrollment Ends in 3 Days 8:15 AM (company timezone) 3 days before the enrollment window closes Employee -
  Your Benefits Are In Immediately  Employee -
  You Are Good to Go Immediately  Employee -
  Benefits Updated Immediately Employee  
  New Employee Elections Submitted 8:15 AM (company timezone) if an employee's benefit election submission has not been approved within the last 24 hours Admins and custom access level users with access to Settings > Benefits -
  Benefit Change Request (QLEs) Immediately Admin -
  Benefit Change Request Denied (QLEs) Immediately Employee -
  New Comment in Benefit Change Request (QLEs) Immediately Admin and Employee -
Employee Satisfaction Employee Satisfaction Introduction 8 AM company timezone based on Employee Satisfaction settings All Employees -
  Employee Satisfaction Survey 8 AM company timezone based on Employee Satisfaction settings Employee -
  Employee Satisfaction Survey Reminder 2 weeks before the next Employee Satisfaction survey cycle at 8 AM company timezone Admins First Name
Employee Self-Onboarding Employee - Getting Started Welcome Invitation Immediately Employee First Name
  Full Admin - Review Get to Know You Questions Immediately Admins -
  Company - Welcome New Hire Runs at 12 AM, 6 AM, 12 PM, and 6 PM UTC each day All Employees "Team"
Employee Wellbeing Employee Wellbeing Survey 8 AM company timezone based on Employee Wellbeing Settings Employee "Team"
  Employee Wellbeing Survey Reminder 2 days before the survey due date at 8 AM company timezone Employee "Team"
E-Signature Signature Request Immediately Employee Preferred Name
  Signature Request Reminder Immediately Employee Preferred Name
  Notification of Document to Sign Immediately Manager Preferred Name
  Manager Comment Immediately Admins Preferred Name
  Completed Document Immediately Admins & Employee First Name
Feedback Request Feedback First Monday of the month at 7 AM company timezone Manager Preferred Name
  Give Feedback Immediately Employee Preferred Name
  Feedback Complete Immediately Manager Preferred Name
Goal Tracking Goal Progress Reminder First Monday of the month at 7 AM company timezone Employee Preferred Name
  Your Team's Goal Progress Day of changes at 7 AM company timezone Manager Preferred Name
  New Comments on Goal Day of changes at 6 PM company timezone Employee Preferred Name
  Shared Goal Immediately Employee Preferred Name
  Goal Changes Day of changes at 6 PM company timezone Employee Preferred Name
  Goal Due Soon Sent at 90% of duration between the last date of a change in due date and the currently set due date at 7 AM company timezone Employee Preferred Name
  Completed Goal Immediately Manager Preferred Name
  Closed Goal Immediately Manager Preferred Name
Inbox New Comment Immediately Assigner or assignee Preferred Name
Implementation Registration Task Due Date Reminder 8 AM in company time zone on the day a task is due and the day after the task is due if it is not marked complete Full Admin -
Onboarding and Offboarding Task Reminder Alert Custom Employee Preferred Name
  Task Assignment Immediately Employee Preferred Name
  Task Updated Immediately Employee Preferred Name
  Task Complete Immediately Employee First Name
  Task Comments Immediately Employee Preferred name
Time Off Time off Requested Immediately Manager -
  Time Off Canceled Immediately Manager -
  Time Off Approved Immediately Employee Preferred Name
  Time Off Denied Immediately Employee Preferred Name
Total Rewards Total Rewards Notification When an employee is added to Total Rewards Employee  -
BambooHR Payroll Registration Task Due Date Reminder 7 AM in company time zone on the day a task is due and the day after the task is due if it is not marked complete Full Admins & Payroll Admins -
  Pay Day Notification Pay day at 3 AM MDT Employee -
  Account Validation Review 4 days from the first pay date with BambooHR Admins -
  Missing Required Payroll Info
  • Five days before and one day before the payroll approval date
  • One day after the payroll approval date
  • One day after the payroll run
 Admins -
  Payroll Has Been Processed Immediately Admins -
  Payroll is Due Two days before the payroll due date Admins - 
  Payroll Due - Urgent Reminder The day of the payroll due date if the payroll is unapproved Admins -
  Payroll is Past Due 12 PM PST on the payroll due date Admins -
  Payroll Has Been Approved Immediately after approving payroll Admins -
  Payroll Has Been Reopened Immediately after clicking Reopen Payroll on an already approved payroll.  Admins -
  New Payroll Date Immediately after the pay date has been moved on an overdue payroll Admins -
  Approve Your Payroll ASAP Immediately upon clicking the Continue Payroll button on an overdue payroll, and an admin accepts the late fee to process payroll within the same day Admins -
  New Benefit Added to Payroll  Immediately after the creation of a benefit plan Admins and users with the Run Payroll permission in their access level settings -

Please note that the email notifications available in your BambooHR account will depend on the package you have purchased. If you are interested in learning more, click here.