Automatic Email Notifications in BambooHR
What are the automatic email notifications in BambooHR?
Purpose: BambooHR sends out automatic email notifications for some features to help remind you of specific items that need completion. This guide will show you a list of all email notifications that automatically send to employees.
Email notifications from BambooHR come from [email protected].
There are several factors that trigger when an email is sent. If you're not seeing the notification right away, check back in a few hours.
Email notifications automatically send through BambooHR based on the feature they are associated with. You must manually set up email alerts in Settings, and you can customize them based on specific information.
Email notifications
The automatic email notifications in BambooHR are listed below. Click on each feature below to see an example of the email notification and additional information on what triggers the notification to send.
BambooHR Feature | Email Notification | When is the notification sent? | Who is the email sent to? | What name is displayed for the addressee? |
---|---|---|---|---|
Access Levels | New Full Admin User | Immediately | Admins | Preferred Name |
Applicant Tracking | New Candidate | Immediately | Hiring Manager | Preferred Name |
Adding Collaborators | Immediately | Employee added as Collaborator | Preferred Name | |
Application Submitted Confirmation | Immediately | Candidate | First Name | |
Offer Letter (Candidate) | Immediately | Candidate | First Name | |
Offer Letter Accepted (Candidate and Recruiter) | Immediately | Candidate and Recruiter | First Name | |
Assessments | Self Assessment Notification | 30 days, 10 days, 3 days, and 1 day before the assessment is due at 7 AM company timezone | Employee | Preferred Name |
Manager Assessment Notification | 30 days, 10 days, 3 days, and 1 day before the assessment is due at 7 AM company timezone | Manager | Preferred Name | |
Self Assessment Completion | Immediately | Manager | Preferred Name | |
Manager Assessment Completion | Immediately or 7 AM company timezone if you choose to publish the assessment at a future date | Employee | Preferred Name | |
Time to Review Assessment Questions | 10 days before the next review period at 7 AM company timezone | Admins | Preferred Name | |
BambooHR Time Tracking | Timesheet Due Soon | Last day of the pay period at 8 AM employee timezone (some exceptions apply) | Employee | Preferred Name |
Hours Ready for Approval | Midnight after the pay period ends for all employees you are approving for. At least 24 hours before the pay date. | Manager | Preferred Name | |
Benefits | Plan is Ending Soon | 30 days and 10 days before benefit plan expires at 12:01 AM company timezone | Admins | Preferred Name |
Benefits Inbox Notifications | The following day after at least one benefits inbox notification is received and incomplete |
Admins | Preferred Name |
|
BambooHR® Benefits Administration | Benefits Enrollment Starts Soon | 8:15 AM (company timezone) 3 days before the enrollment window begins | Employee | - |
Ready, Set, Enroll | 8:15 AM (company timezone) on the start date of the enrollment window | Employee | - | |
Enrollment Ends in 3 Days | 8:15 AM (company timezone) 3 days before the enrollment window closes | Employee | - | |
Your Benefits Are In | Immediately | Employee | - | |
You Are Good to Go | Immediately | Employee | - | |
Benefits Updated | Immediately | Employee | ||
New Employee Elections Submitted | 8:15 AM (company timezone) if an employee's benefit election submission has not been approved within the last 24 hours | Admin | - | |
Benefit Change Request (QLEs) | Immediately | Admin | - | |
Benefit Change Request Denied (QLEs) | Immediately | Employee | - | |
New Comment in Benefit Change Request (QLEs) | Immediately | Admin and Employee | - | |
Employee Satisfaction | Employee Satisfaction Introduction | 8 AM company timezone based on Employee Satisfaction settings | All Employees | - |
Employee Satisfaction Survey | 8 AM company timezone based on Employee Satisfaction settings | Employee | - | |
Employee Satisfaction Survey Reminder | 2 weeks before the next Employee Satisfaction survey cycle at 8 AM company timezone | Admins | First Name | |
Employee Self-Onboarding | Employee - Getting Started Welcome Invitation | Immediately | Employee | First Name |
Full Admin - Review Get to Know You Questions | Immediately | Admins | - | |
Company - Welcome New Hire | Runs at 12 AM, 6 AM, 12 PM, and 6 PM UTC each day | All Employees | "Team" | |
Employee Wellbeing | Employee Wellbeing Survey | 8 AM company timezone based on Employee Wellbeing Settings | Employee | "Team" |
Employee Wellbeing Survey Reminder | 2 days before the survey due date at 8 AM company timezone | Employee | "Team" | |
E-Signature | Signature Request | Immediately | Employee | Preferred Name |
Signature Request Reminder | Immediately | Employee | Preferred Name | |
Notification of Document to Sign | Immediately | Manager | Preferred Name | |
Manager Comment | Immediately | Admins | Preferred Name | |
Completed Document | Immediately | Admins & Employee | First Name | |
Feedback | Request Feedback | First Monday of the month at 7 AM company timezone | Manager | Preferred Name |
Give Feedback | Immediately | Employee | Preferred Name | |
Feedback Complete | Immediately | Manager | Preferred Name | |
Goal Tracking | Goal Progress Reminder | First Monday of the month at 7 AM company timezone | Employee | Preferred Name |
Your Team's Goal Progress | Day of changes at 7 AM company timezone | Manager | Preferred Name | |
New Comments on Goal | Day of changes at 6 PM company timezone | Employee | Preferred Name | |
Shared Goal | Immediately | Employee | Preferred Name | |
Goal Changes | Day of changes at 6 PM company timezone | Employee | Preferred Name | |
Goal Due Soon | Sent at 90% of duration between the last date of a change in due date and the currently set due date at 7 AM company timezone | Employee | Preferred Name | |
Completed Goal | Immediately | Manager | Preferred Name | |
Closed Goal | Immediately | Manager | Preferred Name | |
Inbox | New Comment | Immediately | Assigner or assignee | Preferred Name |
Implementation | Registration Task Due Date Reminder | 8 AM in company time zone on the day a task is due and the day after the task is due if it is not marked complete | Full Admin | - |
Onboarding and Offboarding | Task Reminder Alert | Custom | Employee | Preferred Name |
Task Assignment | Immediately | Employee | Preferred Name | |
Task Updated | Immediately | Employee | Preferred Name | |
Task Complete | Immediately | Employee | First Name | |
Task Comments | Immediately | Employee | Preferred name | |
Time Off | Time off Requested | Immediately | Manager | - |
Time Off Canceled | Immediately | Manager | - | |
Time Off Approved | Immediately | Employee | Preferred Name | |
Time Off Denied | Immediately | Employee | Preferred Name | |
Total Rewards | Total Rewards Notification | When an employee is added to Total Rewards | Employee | - |
BambooHR Payroll | Registration Task Due Date Reminder | 7 AM in company time zone on the day a task is due and the day after the task is due if it is not marked complete | Full Admins & Payroll Admins | - |
Pay Day Notification | Pay day at 3 AM MDT | Employee | - | |
Account Validation Review | 4 days from the first pay date with BambooHR | Admins | - | |
Missing Required Payroll Info |
|
Admins | - | |
Payroll Has Been Processed | Immediately | Admins | - | |
Payroll is Due | Two days before the payroll due date | Admins | - | |
Payroll Due - Urgent Reminder | The day of the payroll due date if the payroll is unapproved | Admins | - | |
Payroll is Past Due | 12 PM PST on the payroll due date | Admins | - | |
Payroll Has Been Approved | Immediately after approving payroll | Admins | - | |
Payroll Has Been Reopened | Immediately after clicking Reopen Payroll on an already approved payroll. | Admins | - | |
New Payroll Date | Immediately after the pay date has been moved on an overdue payroll | Admins | - | |
Approve Your Payroll ASAP | Immediately upon clicking the Continue Payroll button on an overdue payroll, and an admin accepts the late fee to process payroll within the same day | Admins | - | |
New Benefit Added to Payroll | Immediately after the creation of a benefit plan | Admins and users with the Run Payroll permission in their access level settings | - |
Please note that the email notifications available in your BambooHR account will depend on the package you have purchased. If you are interested in learning more, click here.