Make the Most of Your Payroll System in 10 Steps

1. Provide agency tax account information in BambooHR.

  • Enter information for any active tax accounts that require filing. This allows us to handle your tax responsibilities effectively.

2. Verify tax rates and frequencies.

  • It’s your responsibility to review and update your tax rates and frequencies in BambooHR to ensure they match current regulations.
  • Register with EFTPS to monitor federal tax payments.

3. Set up third-party access and power of attorney.

  • Grant BambooHR third-party access to relevant state E-Services websites.
  • Provide the required power of attorney (POA) documentation to enable BambooHR to represent you in tax matters.

4. Forward notices to us.

  • Submit all state, and IRS notices to us via this form. Timely submission ensures efficient research and resolution.
  • Please note that notices related to periods before using our service will require your attention and resolution.

5. Remove debit blocks.

6. Review wire transfer instructions.

  • Please follow the instructions in our Wire Transfer Guide when wiring funds.
  • We’ll ask you to wire funds if your total payroll is significantly more than your average payrolls or if there is a single direct deposit of more than $100,000.

7. Learn NSF (Non-Sufficient Funds) protocols.

  • An NSF is if National Payment Corporation (NPC) requested the funds from your bank, and at that time (your payroll’s due date), the funds weren’t available. During that time, NPC also initially funds the payroll. This also ensures that your employees are always paid on time. If funds aren’t available when NPC requested them from your bank, you’ll be required to wire the funds to NPC for the NSF payroll.
  • If the wire confirmation isn’t received and/or NPC hasn’t received the wire on their end by the 12 PM PST/3 PM EST deadline, NPC would then need to proceed with the direct deposit recall process, which we’d like to avoid if at all possible.

8. Review off-cycle payrolls.

  • Please follow the instructions in our help article, Create an Off-Cycle Payroll, when you need an additional payroll run.

9. Learn more about our additional services.

  • To make a correction, refer to our Corrections FAQ, and work with our support heroes to make a correction request.
  • Request General Ledger (GL), 401(k), Workers Compensation, HSA, and FSA data.
  • Discover the standard reports available in your account.

For more information on additional services, click here!

10. Prepare for end-of-quarter and end-of-year payroll.

Please prioritize steps 1–6, as not completing them could lead to penalties, interest, late payrolls, or additional fees.

Thanks again for trusting us! We hope this guide was helpful.