If you are attempting to assign an employee to conflicting shift differentials, you'll see this error. You can either click Add Employees and Save or click Cancel and remove the employee from the differential they were first assigned to. Employees can't be assigned to conflicting schedules otherwise they would have multiple rates assigned to them for the same time period. If you are trying to assign multiple pay rates to an employee on a project-by-project basis rather than on a scheduled basis, check out our project tracking feature!

Any employee with BambooHR Time Tracking enabled can be added to a shift differential. Employees can be assigned to more than one shift, but those shifts cannot overlap.

If you do not use BambooHR Time Tracking but do use BambooHR Payroll, you can still set up shift differentials in your BambooHR account. However, you will not be able to assign specific employees to those differentials. You must attribute hours to your employees through the hours importer, BambooHR's open API, or manually in your payroll run.

The ability to add, edit, and delete shift differentials can be assigned to custom access level users via the Time Tracking section under "What Can People with this Access Level Do?" However, depending on what you'd like the user to do, you may want to add or limit the permissions you grant them.

In custom access level settings, navigate to the "What can People with This Access Level Do?" section (please note that if you're creating a new access level this section will be titled "What can this Access Level Do?"). Select the Settings tab on the left side and select Time Tracking.

In the picture above, you'll notice the employee has access to view the time tracking information for the employees who have been added to Time Tracking. They also have access to manage project tracking and shift differentials. Finally, they have the ability to change the time tracking settings for all time tracking groups via the Time Tracking settings tab (this includes the method of tracking time, the approver, the timesheet approval deadline, overtime rules, and mobile time tracking settings.

In custom access level settings, navigate to the "What can People with This Access Level Do?" section (please note that if you're creating a new access level this section will be titled "What can this Access Level Do?"). Select the Time Tracking tab on the left side and select Manage Project Tracking.

In the image above, you'll see the employee only has access to shift differentials under Time Tracking settings.

In custom access level settings, navigate to the "What can People with This Access Level Do?" section (please note that if you're creating a new access level this section will be titled "What can this Access Level Do?"). Select the Settings tab on the left side and select Time Tracking. Next, navigate to the Time Tracking tab on the left side. You'll notice that you cannot select Manage Project Tracking or Manage Shift Differentials. This is because the permissions are embedded in the Time Tracking Settings permission.

If you do not add any additional time tracking permissions to the employee's custom access level, this setup will function exactly as the setup above (where access is granted only to Time Tracking settings). This use case is listed in this help guide for those who may not realize the project tracking and shift differential permissions are embedded into the Time Tracking settings permission.

In the picture above, you'll notice the employee has access to view the time tracking information for the employees who have been added to Time Tracking. They also have access to manage project tracking and shift differentials. Finally, they have the ability to change the time tracking settings for all time tracking groups via the Time Tracking settings tab (this includes the method of tracking time, the approver, the timesheet approval deadline, overtime rules, and mobile time tracking settings.