First Steps: BambooHR Time Clocks
How do I set up my BambooHR Time Clock?
Purpose: This guide will explain how to set up your BambooHR Time Clock or Time Clock Plus. It will detail how to connect it to your BambooHR account and how to add employees to the time clock.
Got your new BambooHR Time Clock? Sweet! Don't forget to get it set up right away so you can start using it. Also, just a friendly reminder that returns need to be requested within 45 days of purchase. For all the details, click here!
Table of Contents
- How do I know which time clock I have?
- Connecting the Time Clock or Time Clock Plus to your BambooHR Web App
- How to Connect your BambooHR Time Clock
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How to Connect your BambooHR Time Clock Plus
- Step 1: Add employees to time tracking in BambooHR
- Step 2: Connect to power and allow startup
- Step 3: Firewall permissions
- Step 4: Connect to internet
- Step 5: Start employee setup in Time Clock Plus
- Step 6: Manage employee profiles
- Step 7: Select authentication methods
- Step 8: Complete authentication setup
How do I know which time clock I have?
BambooHR offers two physical time clock options: Time Clock and Time Clock Plus.
The Time Clock model offers flexible authentication methods, allowing for badge scanning, fingerprint recognition, or a combination of both, to suit your specific needs.
The Time Clock Plus model has a touch screen and may include facial recognition, facial recognition and badge scanning, or facial recognition & fingerprint options.
Before you can initiate the setup for your time clock, you must add the GT Clocks app to your BambooHR account.
1. Navigate to Settings > Apps.
2. Under the Uninstalled section, locate the GT Clocks application.
3. Click Install.
If you have questions about your BambooHR Time Clock, check out our FAQ guide.
Throughout the setup below, you will use the arrow keys and the checkmark button to select your options unless instructed otherwise. Please contact our Support Team if you get stuck.
If you haven't yet enabled Time Tracking in your account, check out this help guide!
After adding an employee to Time Tracking in BambooHR, it can take up to four hours for the employee to sync to the time clock.
To add Employees to time tracking:
- Navigate to Settings > Time Tracking and click Add Employees.
- Select the group you'd like to add them to (if you don't have multiple time tracking groups, you'll move to the next step).
- Choose the employees you'd like to add and click Continue.
- Determine if you'd like the employees to start time tracking immediately or if you'd like the start date to coincide with the beginning of a pay period.
- Click Continue.
- Review your settings and select Yes, Add # Employees.
Please note: in order for your employees to use the BambooHR Time Clock, you must check the Enable Time Clock box under the How do employees log time at your company? section in Time Tracking settings.
Clock-In ID:
To set up your Clock-In IDs, navigate to Time Tracking settings. Click on the gear icon on the left side, and select Clock-In ID Settings. Check the box to enable Clock-In IDs in your account. Once you've made your selection, click Save. You'll be able to see the Clock-In IDs next to each employee's name on the Employees tab or under their specific group.
Employee Number:
If you select the employee number option and have that field visible to employees on their profile, they will be able to reference their number there. You will not be able to edit the employee's Clock-In ID or employee number from Time Tracking settings.
You can change the employee number visibility by navigating to Access Levels, selecting the employee access level, and marking the employee number field (found on the Personal tab) as No Access or View Only. For more information about employee access levels, click here!
Random Number:
The random number option is a good option if you want to encourage your employees to use other clock-in methods and to prevent "buddy punching". We require a Clock-In ID to add the employee to the Time Clock, but your employees do not need to know their Clock-In ID if you have enabled them with the badge, facial recognition, or fingerprint options.
If you change from one Clock-In ID option to the other (i.e. from random number to employee number), it will affect all employees with time tracking. You can always switch back to the other method, but employees will receive a new random number. We do not keep a history of previous Clock-In IDs.
If you disable Clock-In IDs, it will remove all Clock-In IDs in your account and disable the clock-in and out functions on all Time Clock devices.
1. Remove the back panel to plug in the device.
2. Allow the clock to run through its initial startup process.
If you have a Firewall you may need to permit the following URLs:
1. register.gtconnectedservices.com, port 443 (HTTPS)
2. global.azure-devices-provisioning.net, port 443 (HTTPS)
3. iot-hub-aegis-eastus2.azure-devices.net, port 5671 (AMQPS)
4. device.gtconnectedservices.com, port 443 (HTTPS) - Application Communications
5. remote.eastus2.gtconnectedservices.com, port 443 (HTTPS) - Interactive View
Plug the Ethernet cable into the clock. The internet connection should start working. The device may reboot a few times as it syncs its settings and data.
1. Select Options (F8).
2. Select Keypad (F8).
3. Enter Admin PIN to identify yourself, then press OK (F8).
4. Enter Admin PIN again, then press OK (F8).
The Admin PIN will be 1905 unless it has been manually changed. We recommend changing this PIN before your employees begin using the time clock. For help with this, check out our BambooHR Time Clocks FAQ help guide.
5. Select Exit Application (F5).
6. While the system is rebooting, quickly select the gear icon (F8).
If you miss the window to select the gear icon, no worries! You'll go back to the start screen. You can re-enter your pin and start again.
7. Enter Admin PIN again (1905).
8. You are now in the device setup view.
9. Select Settings.
10. Use the arrow keys to select Network > Interface > Wireless LAN.
The system will show the wireless options.
11. Select SSID.
12. Find and select your wifi network.
13. Use the arrow keys to navigate to Key Management > Select WPA/WPA2 PSK > Select PSK.
14. Enter your wifi password > Select OK (F8).
15. Once the password is entered, the system will return to the wifi configuration menu. Press the X key to exit.
16. Before exiting, the system will ask if you want to apply the network settings. Select Yes.
1. Select Options (F8).
2. Select Keypad (F8).
3. Enter Admin PIN (1905) to identify yourself, then select OK (F8).
4. Enter Admin PIN again (1905), then select OK (F8).
The Admin PIN will be 1905 unless it has been manually changed. We recommend changing this PIN before your employees begin using the time clock. For help with this, check out our BambooHR Time Clocks FAQ help guide.
5. Select Manage Employee Profiles (F1).
6. Enter the employee's Clock-In ID and select OK.
You are now in the employee profile and can choose what information to add or update.
After you access the employee profile, you can update their information depending on the features of your clock. Use the arrow keys to navigate to the data you'd like to change.
To register a badge code:
1. Access the employee's profile.
2. Select Change BadgeCode.
3. Hold the employee's badge at the bottom of the device.
You may have to remove and tap the badge more than once.
3. Have the employee accept the Terms and Conditions (F8).
4. Have the employee confirm the consent.
The employee must accept the Terms and Conditions to enroll a finger.
5. Use the arrow keys to select the finger you'd like to enroll, then click the checkmark button.
6. Press the finger on the scanner three times.
7. Accept the fingerprint scan (F5) or select Retry (F6) to scan again.
8. You'll see a successful enrollment screen. Select OK (F8).
If you haven't yet enabled Time Tracking in your account, check out this help guide!
After adding an employee to Time Tracking in BambooHR, it can take up to four hours for the employee to sync to the time clock.
To add Employees to Time Tracking:
- Navigate to Settings > Time Tracking and click Add Employees.
- Select the group you'd like to add them to (if you don't have multiple time tracking groups, you'll move to the next step).
- Choose the employees you'd like to add and click Continue.
- Determine if you'd like the employees to start time tracking immediately or if you'd like the start date to coincide with the beginning of a pay period. Click Continue.
- Review your settings and select Yes, Add # Employees.
Please note: in order for your employees to use the BambooHR Time Clock, you must check the Enable Time Clock box under the How do employees log time at your company? section in Time Tracking settings.
1. Remove the back panel to plug in the device.
2. Allow the clock to run through its initial startup process.
You will see a lightbulb icon at the beginning. After a few seconds, you will see a "Application starting, please wait" screen. Then, you'll see the default home screen.
If you have a Firewall you may need to permit the following URLs:
1. register.gtconnectedservices.com, port 443 (HTTPS)
2. global.azure-devices-provisioning.net, port 443 (HTTPS)
3. iot-hub-aegis-eastus2.azure-devices.net, port 5671 (AMQPS)
4. device.gtconnectedservices.com, port 443 (HTTPS) - Application Communications
5. remote.eastus2.gtconnectedservices.com, port 443 (HTTPS) - Interactive View
Plug the Ethernet cable into the clock. The internet connection should start working. The device may reboot a few times as it syncs its settings and data.
1. Select Keypad and enter your Time Clock PIN - 19051905.
2. Click Exit Application.
3. Click the Admin app icon.
4. Enter Admin PIN.
The Admin PIN will be 1905 unless it has been manually changed. We recommend changing this PIN before your employees begin using the time clock. For help with this, check out our BambooHR Time Clocks FAQ help guide.
Now that you're in the admin portal, follow the next set of instructions.
5. Click Settings > Network & Internet.
6. Tap the switch to toggle WiFi on.
7. Select your network and enter your network password. Click Connect.
8. Navigate back to the android app screen.
9. Select Supervisor.
- Click Keypad.
- Enter Time Clock Pin (by default, 19051905) to access the Supervisor Portal.
- Click Supervisor.
2. Click Manage Employee Profiles.
3. Search and click on the employee's name.
Choose the authentication options that best fits your business.
- Badge code
- Keypad ID (Pin code)
- Facial recognition
- Fingerprint
- Click the pencil icon next to Badge code.
- Tap a badge card to the time clock.
- Repeat steps 1-2 for each badge card.
- Click the pencil icon next to Keypad ID.
- Enter the Keypad ID number for an employee.
- Click OK to confirm the number.
In BambooHR, your Keypad IDs will be listed as Clock-In IDs. You can find and edit these through Time Tracking Settings.
Clock-In ID:
To set up your Clock-In IDs, navigate to Time Tracking settings. Click on the gear icon on the left side, and select Clock-In ID Settings. Check the box to enable Clock-In IDs in your account. Once you've made your selection, click Save. You'll be able to see the Clock-In IDs next to each employee's name on the Employees tab or under their specific group.
Employee Number:
If you select the employee number option and have that field visible to employees on their profile, they will be able to reference their number there. You will not be able to edit the employee's Clock-In ID or employee number from Time Tracking settings.
You can change the employee number visibility by navigating to Access Levels, selecting the employee access level, and marking the employee number field (found on the Personal tab) as No Access or View Only. For more information about employee access levels, click here!
Random Number:
The random number option is a good option if you want to encourage your employees to use other clock-in methods and to prevent "buddy punching". We require a Clock-In ID to add the employee to the Time Clock, but your employees do not need to know their Clock-In ID if you have enabled them with the badge, facial recognition, or fingerprint options.
If you change from one Clock-In ID option to the other (i.e., from random number to employee number), it will affect all employees with time tracking. You can always switch back to the other method, but employees will receive a new random number. We do not keep a history of previous Clock-In IDs.
If you disable Clock-In IDs, it will remove all Clock-In IDs in your account and disable the clock-in and out functions on all Time Clock devices.
- Select the camera icon.
- Have employee give consent to take a photo.
- Capture the profile photo.
- Select the fingerprint icon.
- Have employee give consent to scan the fingerprint.
- Select a finger for the employee to enroll.
- Push the finger on reader three times.
Click here to see what your time clock looks like from an employee's perspective!