BambooHR Time Kiosk FAQ
What are the most commonly asked questions about the BambooHR Time Kiosk?
Purpose: This guide will help you troubleshoot any issues you may have with your BambooHR Time Kiosk. It will also share the most commonly asked questions concerning the Kiosk and its functionality.
Table of Contents
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Frequently asked questions
- What kind of device do I need for the Time Kiosk?
- Who can set up the Time Kiosk app?
- Can I start using it immediately and go back to the setup later?
- Does the app take a photo when an employee clocks in or out?
- Can employees clock in and out on different devices? (web, mobile, physical time clock)
- Is the Time Kiosk a physical device?
- Is the app available for Android or Windows?
- Can admins, managers, or employees see the clock in/out pictures on the desktop?
- Does the picture data count toward the BambooHR data limit?
- How long are the photos kept on the device? Can I manually delete them?
- Is the BambooHR Kiosk app available in other languages?
Frequently asked questions
The BambooHR Time Kiosk app is only available for iPadOS. You may use any type of iPad with an operating system of iPadOS 18 and higher.
The Account Owner, Full Admin users, or custom access level users with the Enable/Disable Time Tracking for All Employees permission can set up the Time Kiosk app.
No, you must complete all of the setup steps before you the kiosk is ready for use.
Yes, the app uses the iPad's camera to take a photo each time an employee clocks in or out. You can review the photos via the Time Kiosk Events page found on the kiosk's settings.
Clocking in and out via the web and mobile app can be turned off via Time Tracking Settings. If your location has a BambooHR Time Clock and a Time Kiosk set up, your employees will be able to clock in and out on the kiosk automatically. They will be able to clock in and out on the time clock if an admin has added them to the time clock.
Your time tracking add-on gives you access to the Time Kiosk app at no extra cost, which you can download and use as a central location for your team to clock in and out.
No, the Time Kiosk app is only available for iPadOS.
No, the pictures taken by the Time Kiosk app are not stored on the desktop version of BambooHR. They are stored locally on the iPad and can only be viewed from the iPad itself.
No, since the picture data is not stored in the desktop version of BambooHR, it does not count toward your data limit.
The Time Kiosk app will keep a rolling four-weeks worth of clocking event data storage on the ipad. After the four week period, the photos are no longer available, but an admin will still be able to view the clocking events on the employee's timesheet tab in BambooHR.
An administrator can manually delete photos using the Clear Images button on the Time Kiosk Events page.
No. At this time, the app is only supported in English.