Get the Most from Your Upgraded BambooHR Account

Purpose: To help you understand what your BambooHR package includes and how to make the most of the features available to you. 


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How do I determine which package I have?
Account Info

You can find your package information in your account. Click Settings > Account > Account Info.

Learn more about the great features that come with upgrading your BambooHR package by viewing help guides, webinars, and videos linked in the following section

Please note that we no longer sell our Essentials and Advantage packages. If you are currently subscribed to either Essentials or Advantage and would like to learn more about our new packaging options, navigate Settings > Account > Account Info. On this page, select Manage Subscription > See Upgrade for the specific package you want to learn more about.You will have the option to schedule a demo with our team at BambooHR. 

If you would like to see how Essentials and Advantage compare to Core and Pro, click here.


Upgrading to the Pro package

Upgrading your account from Core to Pro gives you the following additional features. Click on the help guide, video, and webinar links to learn more about each feature. 

Customer Support ☎️ Telephone Support - With the Core or Pro package, you have access to speak with our amazing support heroes through phone support, along with email and chat.
Employee Community 📖 Help Guide
Employee Satisfaction with eNPS 📖 Help Guide 🎬 Video 🎥 Webinar
Employee Wellbeing 📖 Help Guide 🎬 Video 🎥 Webinar
Performance Management 📖 Help Guides 🎬 Video 🎥 Webinar
Total Rewards 📖 Help Guide 🎬 Video

If you have any other questions about your BambooHR account and package, visit our BambooHR Packages FAQ.