Download and Configure the BambooHR Mobile App
How do I download and configure the mobile app?
Purpose: To learn how to download and configure the BambooHR mobile app.
Did you know we have BambooHR® Learning courses about the mobile app? Click here to learn more about what is included in these courses.
App Store
- Search for BambooHR in the App Store. Once you locate the app in the search results, tap on the download option. After installing it, tap Open.
- Enter your full email address when logging in to BambooHR. Then, tap Continue.
- If your company uses Microsoft or Google SSO, tap Log in with Single Sign-on and follow the prompts.
- If your company requires 2-Step Login, you can set it up after creating or entering your password.
- If your company uses the mobile app QR code to log in, click Scan QR Code To Log In and follow the prompts for QR code login.
- Once you have entered your email address, you will need to enter your password to log in. You can click Show Password to view your password before logging in. Then, tap Continue.
Have you downloaded the BambooHR Hiring mobile app yet to help you stay updated on your jobs and candidates? Check it out!
Additional settings
Within Settings, you can select various options to log in to the BambooHR mobile app.
- Use Face ID to Unlock or Log In: Select your login preference.
- Allow Notifications: Allow the BambooHR mobile app to send push notifications.
- Rate BambooHR: Do you like the BambooHR app? Please tell us what you love about it.
- Send Feedback: Do you think there is something to improve in the app? We would love to hear your feedback.
- Log Out: Tap Log Out to exit the app.
If you log in to an older version of the mobile app, you might see an option to log in with an email and password although your account has this option turned off for Single Sign-On. Once you enter your credentials, you will see an error message if your administrator has turned off the option to log in with an email and password instead of Google or Microsoft Single Sign-On. To resolve this error, you need to update your BambooHR mobile app to its latest version in the App Store.
If you use iOS, the BambooHR mobile app will follow your current device's display and brightness settings. If your device uses dark mode, the BambooHR mobile app will be shown in dark mode. If you'd like to change this, you'll need to change the settings on your device.
What push notifications are sent with the mobile app?
You can update your push notification preference by navigating to Settings > Allow Notifications toggle. The following push notifications are sent from the mobile app:
- Time Off Requested - Sent to the approver.
- Time Off Approved - Sent to the requester.
- Time Off Denied - Sent to the requester.
- Time Off Cancelled - Sent to the user who approved the request.
- E-Signature Requested - Sent to the user whose signature was requested.
- Company Announcements - Sent to the user if the announcement was published as an email.
- Celebrations - Sent to the manager one day before the celebration.
- Includes any birthday or anniversary, based on the user's Celebrations widget settings.
- Celebrations - Sent to the manager on the day of the celebration.
- Employee Community - Notifications are only sent for required reading and announcement posts.
If you previously denied notification permissions, you can re-enable them in Settings > BambooHR > Notifications in your mobile settings.
What features are included in the mobile app?
| Feature | Mobile | Web |
|---|---|---|
| Access Levels | ✓ | |
| Add New Employees | ✓ | |
| Announcements | ✓ | ✓ |
| API Keys | ✓ | |
| Approvals | ✓ | |
| Calendar | ✓ | ✓ |
| Company Directory | ✓ | ✓ |
| Company Files | ✓ | ✓ |
| Custom Fields | ✓ | ✓ |
| E-Signatures | ✓ | ✓ |
| Employee Community* | ✓ | ✓ |
| Employee List | ✓ | ✓ |
| Employee Profile** | ✓ | ✓ |
| Employee Satisfaction | ✓ | ✓ |
| Employee Wellbeing | ✓ | ✓ |
| Help Menu | ✓ | |
| Hiring | (Hiring App) | ✓ |
| Home | ✓ | ✓ |
| Inbox | ✓ | ✓ |
| Integrations | ✓ | |
| Onboarding and Offboarding | ✓ | |
| Org Chart | ✓ | |
| Performance Management*** | ✓ | ✓ |
| Rehire Employees | ✓ | |
| Reports | ✓ | |
| Settings | ✓ | |
| Single Sign-On | ✓ | ✓ |
| Terminate Employees | ✓ | |
| Time Tracking | ✓ | ✓ |
* Mobile notifications are only sent for required and announcement posts.
**Features included in the employee profile on mobile:
- Benefits tab
- Custom tabs
- Documents tab
- Emergency tab
- Job tab
- Notes tab
- Pay Info tab
- Personal tab
- Time Off tab
- Not included: Covid-19 tab and Training tab
***Features included in Performance Management on mobile:
- Goals
- Assessments
- Feedback (Employees can respond to feedback requests, and managers can review past feedback submissions on the BambooHR mobile app. However, managers will need to request employee feedback via web.)
How to log in to the mobile app
For current employees, there are four ways to log in to the BambooHR app; username and password, single sign-on (SSO), or a combination of the two. Depending on what your company has set up, you will be prompted to log in on the sign in page upon opening the app.
- If your company uses Microsoft or Google SSO, tap Log in with Single Sign-on and follow the prompts.
- If your company requires 2-Step Login, you can set it up after creating or entering your password.
- If your company uses the mobile app QR code to log in, click Scan QR Code To Log In and follow the prompts for QR code login.
Username and password
If your company uses username and password, click Choose Password to set your BambooHR password and sign in.
Single sign-on
If your company uses single sign-on, click Go To BambooHR to sign in using your credentials.
Single sign-on and username and password
If your company uses a combination of both of the above, click Go To BambooHR to sign in using your single sign-on credentials or click Choose Your Password to set a password.
QR code
To enable logging in using a QR code, admins will need to enable it for the company. This setting can be found under Settings > Account > Login Settings > Mobile App QR Code Login.
Once that is set up employees will need to log in to the web app, click settings > Mobile App QR Code Login.
A modal will open with a QR code generated for logging in to the app. The QR code is usable on a limited basis (the code expires within 10 minutes and cannot be used again).
On the mobile login page, click Scan QR code to log in. Follow the prompts on the page, click Ready to Scan, grant camera access, and scan the QR code.
Another path to login is using the camera app of your OS to scan the QR code from this modal. There is a known issue where Android’s default camera will not successfully log in. To resolve this issue, tap the QR code login link within the app to scan, or scan using a 3rd party QR code scanner.
QR Code login will not work for any BambooHR support admins (those who log in using BambooHR Login) and is only available on the main BambooHR mobile app, not the BambooHR Hiring app.
For new employees, there are three ways to log in to the BambooHR app; username and password, single sign-on (SSO), or a combination of the two. Depending on what your company has set up, you will receive one of the following emails to set up and sign in to your account on the mobile app.
Username and password
If your company uses username and password, click Choose Password to set your BambooHR password and sign in.
Single sign-on
If your company uses single sign-on, click Go To BambooHR to sign in using your credentials.
Single sign-on and username and password
If your company uses a combination of both of the above, click Go To BambooHR to sign in using your single sign-on credentials or click Choose Your Password to set a password.