Access Level Types

What types of access levels are available?

Purpose: To help you understand what access levels are available and the differences between each type.


We understand that not every user needs the same access to information. Don't worry. We have you covered with our available types of access levels in BambooHR. This help guide will discuss the differences between each access level so you can be sure to give your users the access they need.

Access Levels

Access levels define what each user can see and do in your account. Access levels control viewing or editing privileges to different fields and tools in BambooHR. Our default access levels will meet many of your access needs, but we also support adding custom access levels for you to be in complete control. The following types of access levels are available in BambooHR:

  1. Full Admin: This level gives full administrative rights to a user within BambooHR, including access to view and edit all fields for all employees and administrate the settings. 
    1. It's important to note that the Account Owner is considered another type of access level that only the current Account Owner can reassign. They have access to a few more administrative functions that are not available to a regular Full Admin. For a defined list of what the Full Admin group can access versus the Account Owner, click here.
  2. Employee Access Level: Employees can only access their personal information. The access settings for this level are customizable, and you can set up access for employees to view or edit select fields. Additionally, you can create multiple employee access levels to accommodate employees in various locations who need access to different information.* For information on how to configure an employee access level, click here.
  3. Manager Access Level: This level gives a manager access to view information about their direct reports or both direct and indirect reports. You can grant View Only access to all fields except for the Notes tab, which you can set to Edit access since managers are typically responsible for adding notes about employees. For information on how to set up a manager access level, click here.
  4. Custom Access Level: If you find the need to offer access that is originally unavailable within one of the default access levels, you can create a custom access level. The purpose of a custom access level is to allow a user to view or edit information about other employees within the company and grant access to different administrative tools within BambooHR. For more information about setting up a custom access level*, click here. (Advantage, Core, and Pro packages only.)

If you are using BambooHR Payroll, you will also have an additional access level named Payroll Admin. This access level is automatic, and you will not be able to customize it. You can learn more about it here.

*Some features mentioned are only available in specific packages. If you are interested in learning more, contact a support hero.