TRAXPayrollPayroll Center PayrollMissed Payroll Processing Deadline

Missed Payroll Processing Deadline

Purpose: The deadline for processing payroll is 12:00 PM Pacific Time two days before your pay date. This help guide will show you how to submit payroll for processing if you miss the deadline.

Payroll Deadline

Payroll must be approved by 12:00 PM Pacific Time two business days* before the pay date. In some instances, payroll may still be able to be processed if the deadline is missed. Additional charges will apply to late payroll submissions.

*You may be required to approve your payroll four business days before the pay date. Please contact our Payroll Support team if you are unaware of your funding schedule. 

Late Payroll Deadline [$25 fee, 12-2:00 PM (PT)]

Navigate to Payroll Center in the top toolbar and click “Run Payroll” to open your current payroll. If you are late to approve or reopen a payroll, meaning the payroll is selected after the processing deadline of 12:00 PM (PT), a box will appear with 3 options to choose from.

  1. Push Pay Date out 2 business days: You have the option to push your pay date out 2 business days. The new pay date will be given as part of this option. 
  2. Push Pay Date out more than 2 business days: You have the option to enter another date as the pay date. It must be more than 2 business days away. 
  3. Pay $25 fee for special processing to retain Pay Date: You can choose to pay a $25 processing fee to keep your original Pay Date. 

After making your selection, click "Submit" to begin processing your payroll.

Missed Payroll Deadline [$100 fee + code required, 2-3:30 PM (PT)]

Navigate to Payroll Center on the top toolbar and then click “Run Payroll” to open your current payroll. If you have missed your payroll deadline, meaning the payroll is selected after 2:00 PM (PT) on the day of the processing deadline, a box will appear with 3 options.

  1. Push Pay Date out 2 business days: You have the option to push your pay date out 2 business days. The new pay date will be given as part of this option. 
  2. Push Pay Date out more than 2 business days: You have the option to enter another date as the pay date. It must be more than 2 business days away. 
  3. Pay $100 fee for special processing to retain Pay Date: The Pay Date may be able to be kept for an additional fee. You must contact customer support no later than 3:00 PM (PT) to get an authorization code to continue. Payroll must be approved by 3:30 PM (PT).

If you missed your payroll run, an email notification will be sent to Company Admins, who have the Payroll Reminders/Feeds Notification checked, reminding them that they missed the deadline. It will also include a "Submit Payroll" button enabling you to log in and complete your missed payroll run. This notification will be sent every processing day at 12:15 PM Pacific Time to anyone who missed payroll that day.

Overdue Payroll Run

If you did not submit your payroll run in time, you will have the opportunity to push your payroll date ahead two days in the future. Simply click in the Pay Date box, select the new payroll date and click "Save Changes." As long as the pay date is within an appropriate range, you can then proceed forward as normal with running your payroll. If you do not plan to process the overdue payroll, please reach out to our Customer Support team.


What's Next?

Are you ready to begin processing payroll?

Do you want to review our Payroll FAQ?

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