Purpose: This help guide will show you which browsers and apps are supported in TRAXPayroll.
Trax regularly monitors and tests browsers to ensure the highest security standards for our customers. Browsers such as Internet Explorer, Firefox, and Chrome may auto-update to the latest browser version compatible with your operating system. If you are using the latest release of your browser, please be aware that there may be a delay in our support of the new browser release while we conduct a review to ensure it meets our security standards. We recommend that you download and install a supported browser until the new version is officially supported.
|Desktop Browser||Website||Windows® 7 and higher||Mac®OS X 10.9+|
|Microsoft®||http://windows.microsoft.com/en-US/internet-explorer/downloads/ie||Internet Explorer 11.x, Microsoft Edge 20 or higher||Not supported|
|Mozilla Firefox||http://www.mozilla.org/en-US/firefox||Versions 34 or higher||Versions 34 or higher|
|Apple®SafariTM||https://support.apple.com/en/us/HT204416||Not supported||7.x or higher|
||Versions 49 or higher||Versions 49 or higher|
TraxPayroll supports the following phone software and browsers:
|Mobile/Tablet||iOS (iPhone/iPad)||Android (Phone/Tablets)||Windows (Phone only)|
|Operating System||8.0 or higher||4.4 or higher||10.0 or higher|
|Fingerprint Authentication||10.0 or higher||6.0 or higher (phone only)||Not Supported|
For your protection, we do not support beta versions of O.S. and supported browsers.
PLEASE NOTE: To provide our customers the most effective and secure online access to their accounts, we are continually upgrading our online services. As we add new features and enhancements to our service, older browser versions or Internet devices may not support these new standards. Upgrading to a new version will enhance your security and experience on our website.