Create a New Password
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How do I create a new password?
Purpose: You can create a new password at any time as long as you have access to your email address. If you need additional help, an administrator can send you a link to set up a new password. This help guide will show you both processes.
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BambooHR requires you to log in with an email address and password unless an administrator enabled a single sign-on integration for your BambooHR account. When you have access to log in to BambooHR, you will receive an email with a link to create a password and log in to BambooHR. If you have forgotten your password, there are two ways to obtain a new one.
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Go to your BambooHR URL and click Forgot Password? above the Log In button.
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Enter your email address and click Send Email to generate the password reset email notification.
An administrator or certain users with access can send you an email with a link to set up a new password. They can easily do this by going to your employee profile, clicking on the three-dot icon, and then selecting Reset User's Password. You will receive an email with a link for setting up a new password.
An administrator can also send a password reset email from the dropdown menu in Settings > Access Levels when assigning an employee to an access level.
For administrators:
- If the employee did not receive the first email to set up a password when you enabled their access to BambooHR, it is a good idea to check their email address and make sure it is correct before sending them a new password reset email.
- If you have many employees, you may consider assigning custom access to a user to allow them to reset a user's password.
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From within the email notification, click Reset Your Password.
Please note that the Reset Password link is only active for 24 hours. After 24 hours, it becomes deactivated. A user can generate a new link at any time by following the same steps above or clicking Request a New Link in the email notification.
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Enter a new password and click Reset Password. Once you click Reset Password, the system will automatically log you in to BambooHR. If you enter a new password and get an error message, that means you are currently using the password.